There is Another successful Software launched by the RevLight Solutions is the Spa Management Software. Which is used for Spa and Massage CRM. This software customization provides an overall management perspective of a Spa and Massage business. This spa Management software is able to track and monitor clients from the point of entry into the establishment and up to the time they leave the establishment as well. There are three major features of this software. The first feature is the Customer Information section, mostly coordinated by the Reception Team. Second would be Operations and Service Section. Lastly, we have the Executive/Administrative section.
For the first section, this interaction would start when the customer walks into the establishment and establishes contact with the reception team. The reception team would then take the Customer’s Information and input it into the Spa Management Software. The inputted information will hold the patient’s name, date of birth, contact details and a Customer ID. It should be worth to mention that all the Customer ID generated by the software are unique as to differentiate the data of each customer especially those who have similar names.
Also, this is the part of the Spa Management and Massage Service in where the reception team gets to ask if there is any medical condition that the customer has that the Spa and Massage team should be aware of. If so, then this data would be included in the customer information segment. Also, a feature of this segment is that the information of returning customers can be retrieved and will reflect the history of all spa and massage entries. This process of data retrieval of customers can give a positive boost of impact towards the establishment’s efficiency.